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New England Chapter |
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Field Service Engineer, Life Science Instruments and Software, Washington DC to Boston(posted 2018-03-21)• LabLogic Systems, a privately owned scientific instrument and software manufacturer is seeking a motivated, positive, results-oriented Field Service Engineer, based anywhere between Washington DC and Boston. • The candidate will be responsible for providing field service, technical support, software support, applications programming and basic operator training to our customers throughout the U.S. • The position would suit someone with proven FSE experience, or someone looking to move from laboratory work to a FSE role. • This is a great opportunity to work with a customer-focused company supporting several niche product lines. • Our company, with more than 30 years of experience, is a leading manufacturer of instruments and software used in the pharmaceutical, nuclear medicine and life science industries. • Our products enjoy the highest reputation for providing compliance, reliability and ease of use. • This position will be based out of hired candidate's home-based office. Responsibilities: • On-site installation and basic operator training of instruments and software • Preventive maintenance, upgrades and repair of our systems • Perform validation services (IQ/OQ) of hardware and software • Identify, analyze, diagnose, and repair products at customer's location • Provide pre- and post-sales application and software support • Work closely with service director to coordinate schedule and prioritize service needs • Assist, as needed and as time allows, with product demonstrations • Prepare service reports and enter work performed in service database in a timely manner • Maintain company equipment and property in order Requirements: • BS in Electrical/Electronic Engineering, Mechanical Engineering, Biotech or Biology related degree with knowledge in the biotechnology/biomedical industry • 2 - 5 years professional field experience or laboratory background • Experience or knowledge of liquid scintillation counting or radioisotopes would be an advantage • Travel required, weekday overnight travel approximately 50% • Some overseas travel may be required • Must be highly motivated and have strong problem-solving ability • Excellent verbal and written communications skills • Must be able to work independently • Computer experience and proficiency is a must. We offer a base salary of $50-70k DOE and an excellent benefits package, including: auto allowance, 401(k) match, medical, dental and vision insurance, plus 3 weeks paid vacation. When applying, send resume, plus cover letter or note highlighting 3 specific reasons your background and/or accomplishments make you a strong candidate for this position to ejl.victory@gmail.com. |
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