New England Chapter
of the Health Physics Society


Field Service Engineer, Life Science Instruments and Software, Washington DC to Boston

(posted 2018-03-21)


LabLogic Systems, a privately owned scientific instrument and software manufacturer is seeking a motivated, positive, results-oriented Field Service Engineer, based anywhere between Washington DC and Boston.
The candidate will be responsible for providing field service, technical support, software support, applications programming and basic operator training to our customers throughout the U.S.
The position would suit someone with proven FSE experience, or someone looking to move from laboratory work to a FSE role.
This is a great opportunity to work with a customer-focused company supporting several niche product lines.
Our company, with more than 30 years of experience, is a leading manufacturer of instruments and software used in the pharmaceutical, nuclear medicine and life science industries.
Our products enjoy the highest reputation for providing compliance, reliability and ease of use.
This position will be based out of hired candidate's home-based office.

Responsibilities:
On-site installation and basic operator training of instruments and software
Preventive maintenance, upgrades and repair of our systems
Perform validation services (IQ/OQ) of hardware and software
Identify, analyze, diagnose, and repair products at customer's location
Provide pre- and post-sales application and software support
Work closely with service director to coordinate schedule and prioritize service needs
Assist, as needed and as time allows, with product demonstrations
Prepare service reports and enter work performed in service database in a timely manner
Maintain company equipment and property in order

Requirements:
BS in Electrical/Electronic Engineering, Mechanical Engineering, Biotech or Biology related degree with knowledge in the biotechnology/biomedical industry
2 - 5 years professional field experience or laboratory background
Experience or knowledge of liquid scintillation counting or radioisotopes would be an advantage
Travel required, weekday overnight travel approximately 50%
Some overseas travel may be required
Must be highly motivated and have strong problem-solving ability
Excellent verbal and written communications skills
Must be able to work independently
Computer experience and proficiency is a must.

We offer a base salary of $50-70k DOE and an excellent benefits package, including: auto allowance, 401(k) match, medical, dental and vision insurance, plus 3 weeks paid vacation.

When applying, send resume, plus cover letter or note highlighting 3 specific reasons your background and/or accomplishments make you a strong candidate for this position to ejl.victory@gmail.com.

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